Valet Parking Attendant

Under a canopy of redwood trees the Grove is a place like no other. With 2700 private acres of towering redwood forest nestled in Sonoma County's Russian River wine country it's an amazing work environment. For over 100 years around 3000 of our members and their guests have ventured to the Grove each summer for two events; the Jinks and Encampment to enjoy and participate in performances, concerts, lectures, nature walks and fine dining. Our attendees consist of business and political leaders from around the globe and yeah, we're also talking about world class rock and roll, country, jazz and classical musicians and entertainers. It's pretty cool.
It's not for everyone. During the summer events we are constantly doing whatever it takes to provide world class service to our members and guests. We are aiming for perfection. You should be hardworking, gracious, collaborative, comfortable with ambiguity, and love the outdoors. People come from all over the country to come work for us. 86% of our hires come by word of mouth referrals. People love working this gig.
You will:
Parkvehicles for incoming members and at times help to reorganize the lots by moving and re-parking cars
Assess incoming vehicle and make note of any vehicle damage prior to taking possession
Safely operate the member or guest vehicle; in accordance with all applicable laws and Grove traffic rules.
Park member vehicles in designated spaces within the designated lot, double checking of parking location on valet ticket as well as checking that keys have been placed on passenger seat or in center consol of vehicle, that headlights are off, and that vehicle is unlocked.
Upon request, retrieve vehicles to the Registration area in a prompt but safe manner.
Make customer service, care and satisfaction the priority in every interaction by assisting Members upon arrival and departure. The Valet will maintain a neat and safe work area and personal appearance exemplifying professionalism at all times.
Assist guests with luggage when necessary
Assist baggage department during peak times.
Provide warm and sincere welcome/farewell for all members and guests of The Club including good eye contact with each Member or guest.
Write accurate and legible writing on all tickets to ensure accurate service to our members and guests.
Deliver automobiles to Members or guests ready to drive.
Follow direction and instruction by Valet Supervisor.
Maintain traffic control ensuring all traffic lanes are kept clear.
Ensure the safety and well-being of all employees, customers, and co-workers
Report of all incidents immediately to Valet Supervisor in accordance with Club policy.
Any other duties specifically assigned by the Valet Supervisor or Managers
Be able to read, write and verbally communicate in English
Be able to walk and/or run short and long distances
Possess the manual dexterity to safely operate a motor vehicle
Complete parking forms in legible writing.
The ability to operate all vehicles, safely and in a very limited parking area.
Able to perform five-star customer service.
Appropriately lift 40 pounds or more on a regular basis.
Possess a valid United States driver's license.
At least 18 years of age or older.
Pleasant demeanor and adherence to Club grooming uniform and grooming policy.
Ability to work while standing, walking, running for extended periods.
Ability to work under pressure and time constraints while maintaining composure.
Successfully complete a background investigation and adhere to the Bohemian Club Drug Policy.

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